What to Expect:
- Answering all inbound customer phone calls, delivering excellent customer service.
- Set up, maintain, and process orders for customer accounts.
- Facilitate communication between departments to ensure customer satisfaction.
- Assist our outside sales team on inquiries relating to serving our customers.
- Provide input and participate in projects and meetings designed to improve the customer service our customers receive.
This position is onsite Monday through Friday 8:30am - 5:30pm. Location: Barrington, IL.
What You Will Contribute:
- This is an entry level position in a Customer Service role, however call center experience is preferred.
- While a High School education is required, having a college degree would be a great advantage.
- We're looking for someone with a solid grasp of computer basics, including Windows, Excel, Word, Outlook, and Internet usage.
What You Will Receive:
- $18.50 - $19.50 per hour depending on experience and qualifications.
- Bonus Program
- Life Insurance (company provided): Ensuring peace of mind for you and your loved ones.
- 401(k) Plan: With company matching to help you plan for the future.
- Paid Time Off: Start with 15 days of PTO annually.
- Paid Holidays: Enjoy time off for recognized holidays.
- On-Site Wellness Meals: Company-paid meals to support your health.
- Gym Membership Reimbursement: Encouraging your fitness and well-being.
- Employee Assistance Program (EAP): Access to confidential support services.
- Voluntary Benefits: Options including short-term disability, life insurance (whole/term), hospital indemnity, critical illness, and accident expense coverage.
- Growth and Development Opportunities: Access to company university and tuition reimbursement programs.
- On-Staff Health Coach: Personalized coaching available one-on-one or in groups.
- Health and Wellness Initiatives: Participate in walking challenges, weight loss programs, health risk assessments, and more!
Why Work at Ortho Molecular Products:
Our healthcare system faces significant challenges, with issues like complexity and inefficiency. At Ortho Molecular Products, our vision is to help transform the practice of medicine. We work tirelessly to assist healthcare providers in adopting improved solutions for health issues, integrating lifestyle medicine and evidence-based nutritional therapies that enhance patient outcomes. Our commitment involves crafting scientifically grounded products and pioneering innovative clinical initiatives tailored to support doctors in supporting their patients' recovery and well-being.
We are looking for people who align with our mission and want to invest their lifework and passion into transforming the practice of medicine. Our team is purpose-driven, values-based, and service-focused. We are looking for likeminded people who want to join the movement that is changing the way healthcare is being delivered.
Ortho Molecular Products is an Equal Opportunity Employer.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
We invite you to explore the Ortho website to learn about our career opportunities and apply (www.orthomolecularproducts.com).
Join us in our mission to revolutionize healthcare and empower clinicians to make a difference!